APPLICATION FAQs

What are the best ways to reach Cunningham Group?

FASTEST – Chat with a team member using the website chat feature. 

SECOND BEST – Email our office at help@cgvegas.com.

THIRD BEST – Call our office phone at (702) 895-7777. Keep in mind, if we are helping other clients or residents there may be a delay in returning your call. This is why we suggest email or chat as better alternatives for a quick response.


How can I qualify to rent?

All applicants MUST submit a rental application. The primary criteria used in qualifying prospective tenants are:

  • Average to good credit (generally 600 FICO score minimum).
  • Dependable/verifiable rental history (if available).
  • Combined applicant gross income to be a minimum of 3 times the monthly rent and must be proven via uploading proof of income.
  • If you are starting a new job and do not have recent income history in Las Vegas, please provide proof of employment (typically an offer letter).

We conduct our own credit check in all circumstances. The criteria that we use to qualify prospective tenants is a "tiered" system. The higher the credit score, the easier it is to qualify. Verifiable rental history, co-applicant qualification, and income verification can all be used to qualify a tenant. Applicants who have been evicted in the past are automatically disqualified (evictions typically show up on credit reports).


How much is the application fee?

Our non-refundable application fee is $75 plus $25 per additional adult. All upfront fees can only be accepted in the form of a cashier's check or money order. Cash is never accepted. Personal checks are not accepted for upfront fee payments. Checks must be made payable to: RE/MAX Advantage.


Why do I have to pay an application fee?

In an effort to provide the best possible environment for all of our tenants, we run a complete background check as part of the application process. This amount covers the time and services necessary to complete that check.


When is first month's rent due?

Rent is due immediately upon lease signing. One month's rent is required to move-in at a minimum plus any proration.


When should I turn on utilities?

Utilities MUST be turned on PRIOR to taking possession of your new rental home or condo. Cunningham Group makes NO guarantee that ANY utility service will be on for your move-in date. If you fail to contact all appropriate utility services in advance, you may not have all services operational on your move-in day.

Remember that Republic Services trash must stay in the owner’s name. Do not switch this service as you are paying an additional amount on top of your rent already (for those of you in the City of North Las Vegas, trash is already part of your water bill. The same is true for residents living in condos).


How much is the security deposit?

Security deposits are typically equal to one month's rent and are fully refundable at the conclusion of the lease if the property is returned in good condition although this may vary depending on the property.

If a tenant cannot qualify under our normal qualification procedures, additional security deposits (up to triple the normal amount) may be requested to qualify a tenant.


Are pets allowed?

Depends on the property, the owner, the pet, and the applicant. Fill out the pet application with the regular application form. Generally dogs larger than 40 pounds should be cleared before you even submit the application. In any event, we do require a pet deposit in order to accept pets in a property. Failure to disclose a pet prior to occupancy and receive approval would result in an eviction. So disclose your pets up front!


How long is a typical lease period?

Lease periods are typically 1–2 years. Additionally, we do not end leases between November 1 and January 30 due to the slowdown in rent traffic during the holiday season.


Is the house in a safe area?

Remember, no REALTOR (or lender) knows what your priorities are by default, and they shouldn’t be recommending to you a safe area.  Friends and family members of course, they always have ideas.  Determine safety for yourself by checking crime statistics around a particular home you are interested in.  You can do so online via the links below.  Check with law enforcement for any additional questions:

 



LEASE FAQs

When is my rent due?

Your rent payment for the month is due on the 31st of the previous month. If for any reason your rent payment will not be on time, please call us immediately. If the rent payment has not been received by the 3rd of each month, our office charges a late fee penalty in accordance to your lease.


How do I pay my rent?

All rent must be paid online at www.cgvegas.com. You will need a password to login and pay rent. If you have not received a portal login, please email us at help@cgvegas.com. If you do NOT have a bank account and wish to pay rent in person, you must pay by either cashier’s check or money order. At no time will personal checks or cash be accepted at our office. You may also elect to use automatic payment via e-check (available on our website).

Rent paid after the 3rd of the month at 5:30pm MUST be paid by cashier’s check or money order and include late fees to be accepted at our office.


What utilities do I need to pay?

Please refer to your rental agreement to find out what utilities you are responsible for. All utilities that you are responsible for must be switched into your name on or before the first day that you occupy your new unit. See the utilities contact page for more information.


Can I have a copy of my lease?

To obtain a copy of your rental agreement (lease), please submit a written request to help@cgvegas.com. We will send you a copy of your lease within two business days.


Has the property been re-keyed?

No, it is not a part of our standard procedure to re-key properties. Locks may be replaced or re-keyed at your own expense provided that you first inform our office of the change. You must also provide our office with a workable spare key for each new or changed lock. Typically, it is $50 to $70 to have a locksmith do the re-key.

If you want additional keys, you may also make copies at your own expense. We are only responsible for providing you with one working key.


Where do I get a mailbox key?

All mailboxes and mailbox keys are owned by the US Postal Service. To determine your mailbox number or request keys, take a copy of your lease agreement to the nearest post office. Be sure to check USPS.com to confirm you are going to the correct location. The US Postal Service will only give this information out to the Deeded Owner or Leased Resident. In some cases (primarily condos) you will need to contact the HOA (their information is listed on your lease).


What if I want to purchase more gate or garage remotes?

Please contact the HOA of your community to request more gate remotes. Each HOA has different policies and charges different fees.

Additional garage remotes can be purchased from any hardware store. These “universal remotes” can be programmed to work with any garage.


Can I make changes to the property?

Any changes in paint or other modifications must be approved IN WRITING prior to work being undertaken. Please email help@cgvegas.com to submit your written request.


Can I have a satellite dish?

If there is an existing satellite dish, please utilize the existing dish or place your dish in the same spot and location as the prior one.

If a new dish is to be installed, you must first receive approval. Email help@cgvegas.com to place your request. Satellite dish installations (if approved) must be placed to the rear of the property on homes. All chords must be painted to match the exterior stucco and absolutely NO chords can be stapled or run across the baseboards, door frames, or walls. They must be dropped into a proper outlet cover by an installation professional.


What if I want an alarm?

Please email help@cgvegas.com to request an alarm. If you wish to use one of many wireless alarm services (which require no permanent installation or drilling), you do NOT need to request approval in advance.


Can I have a trampoline or above ground pool? 

Unfortunately, no. We are not able to allow trampolines or above ground pools. 


Cunningham Group at RE/MAX Advantage   (702) 895-7777  880 Seven Hills Dr #205, Henderson, NV 89052