Access Your Resident /Tenant Portal Here
Easily manage your lease, pay rent, and access important documents through the Resident/Tenant Portal. Stay updated with everything related to your tenancy in one convenient online platform.
Pay Your Rent
Securely and Easily
Make your rent payments hassle-free with our secure online system. Quickly pay your rent, view payment history, and receive instant confirmation from the comfort of your home.
What to Do in An Emergency:
Breaking the Lease
The lease is an enforceable contract for the duration of its term. If you wish to terminate the lease before the contract ends, submit a form request here to begin a conversation with our team on the process. Breaking a lease can not be done without payment of the lease break fee, and continuing to pay rent and maintain utilities until the property is marketed and re-rented. A lease break is subject to owner approval. If the owner declines the lease break you will not be charged a fee, but will have to continue paying rent for the duration of the lease.
Resident Handbook
FAQ on the Lease Agreement
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Description All rent must be paid online at www.cgvegas.com/residents.
You will need a password to login and pay rent. If you have not received a portal login, please email us at help@cgvegas.com. If you do NOT have a bank account and wish to pay rent in person, you must pay by either cashier’s check or money order. At no time will personal checks or cash be accepted at our office. You may also elect to use automatic payment via e-check (available on our website).
Rent paid after the 3rd of the month at 5:30pm MUST be paid by cashier’s check or money order and include late fees to be accepted at our office.text goes here
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Description text gAll rent must be paid online at www.cgvegas.com/residents.
You will need a password to login and pay rent. If you have not received a portal login, please email us at help@cgvegas.com. If you do NOT have a bank account and wish to pay rent in person, you must pay by either cashier’s check or money order. At no time will personal checks or cash be accepted at our office. You may also elect to use automatic payment via e-check (available on our website).
Rent paid after the 3rd of the month at 5:30pm MUST be paid by cashier’s check or money order and include late fees to be accepted at our office.oes here
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DescripPlease refer to your rental agreement to find out what utilities you are responsible for. All utilities that you are responsible for must be switched into your name on or before the first day that you occupy your new unit. See the utilities contact page for more information.tion text goes here
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Item descriAll mailboxes and mailbox keys are owned by the US Postal Service. To determine your mailbox number or request keys, take a copy of your lease agreement to the nearest post office. Be sure to check USPS.com to confirm you are going to the correct location. The US Postal Service will only give this information out to the Deeded Owner or Leased Resident. In some cases (primarily condos) you will need to contact the HOA (their information is listed on your lease).ption
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Item descriptionPlease contact the HOA of your community to request more gate remotes. Each HOA has different policies and charges different fees.
Additional garage remotes can be purchased from any hardware store. These “universal remotes” can be programmed to work with any garage.
Request Maintenance
Services for Your Property
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DescriptionNo, you are not responsible for any repairs discovered during the walkthrough. Cosmetic items will be noted on your move-in walkthrough. The landlord may fix some repair issues. If you have particular concerns on cosmetic items, please voice those concerns prior to signing the lease agreement. After your first 30 days of residency, all repairs are subject to a $75 repair deductible. text goes here
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DescYou are responsible for replacing A/C filters once per month and ensuring that your smoke detector and CO2 detector batteries are refreshed as needed. Light bulbs should be changed as needed. In most situations, yard maintenance may be required. Carpets must be cleaned at least once per year. Please refer to your individual residential lease for more information. Use Raysco Carpet for carpet cleaning services. You can reach them at (702) 837-4914. Be sure to tell them you were sent by Cunningham Group to receive discount pricing.ription text goes here
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It is required that all residents carry enough renter’s insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details.
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In a non-emergency situation, please allow two days. If you have not heard from our office in that time, please contact us at help@cgvegas.com.
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30-day air filters MUST be changed every month. If you purchase 90-day filters, you can change them every three months. By far, the biggest cause of HVAC repairs is clogged or dirty filters. You will be charged for any repairs as a result of not changing your filters.
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If your rental home has carpets, you should have them professionally cleaned every year. If you have pets that soil carpet, you are responsible for replacement of soiled paid or carpet to cure any odor. We have a strict policy on pet damage and will charge for any necessary remediation to remove pet odors from our properties. Please keep your pets clean and ensure they do not soil any surfaces in the home or damage baseboards, walls, or landscaping.
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Please use any pest control company of your choice and submit a receipt to help@cgvegas.com within 30 days of your lease start date to receive a reimbursement check. Do not deduct the amount from your rent. We will reimburse up to $45 for a one-time pest spray. After that, all pest control services are to be maintained by the tenant.
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Yes, once you take possession of the property, any future landscaping issues are your responsibility to repair or maintain. Keep an eye on your yard to ensure that the plants are alive and well. If you need a recommendation for a landscaper, please let our office know. If you wish to purchase landscape service with your lease, contact our office at help@cgvegas.com.